{ Work Experience }
Sales Associate
Walmart
2021 - Present
Responsible for providing excellent customer service, assisting customers in finding products, and answering their questions. Tasked with maintaining store cleanliness, organization, and stocking shelves. Play a key role in ensuring a pleasant shopping experience and be expected to have good product knowledge, communication skills, and the ability to work in a fast-paced retail environment.
Assistant Store Manager
Walmart
2017 - 2021 (3 yrs 10 mos)
Oversees daily store operations, supervises employees, and ensures customer satisfaction. Responsible for managing staff schedules, training new employees, and addressing customer complaints or issues. Additionally, assist in inventory management, enforcement of company policies, and work to achieve sales targets and financial goals.
Asset Protection Associate
Walmart
2017 (9 mos)
Leverages knowledge and expertise in identifying and analyzing security risks and criminal activity, analyzing signs of shrinkage, and conducting investigations. Teaches, utilizes, and enforces company and regulatory policies, standards, and procedures. Implementation of procedures to ensure the safety and security of associates and assets within the facility. Coordinates and aligns planning with organizational initiatives and direction concerning the facility. Conducts directed shrink-related audits and utilizes reports. Apply appropriate legal, safety, and security requirements when identifying, handling, and documenting theft and other suspicious, criminal, or unwanted behavior, i.e., Shoplifting). Monitor the annual inventory team and conduct recounts to ensure accurate inventory levels.
Support Manager
Walmart
2015 - 2017 (1 yr 10 mos)
Supervises associates in the area of responsibility by assigning duties, communicating goals, providing feedback and follow-up, monitoring performance, teaching and supporting company policies and procedures, ensuring compliance including OSHA and HIPPA regulations, and participating in the hiring, promotion, coaching for improvement, and teaching and evaluation of Associates. Drives the achievement of financial goals by managing the Customer Inventory Flow Process and SWAS planning. Receives and stocks merchandise throughout the Facility and organizes and maintains the backroom by receiving, sorting, staging, and delivering merchandise, and completing paperwork, logs, and other required documentation. Maintains inventory accuracy for the facility by binning and picking merchandise utilizing the inventory management system, completing bin audits, and working inventory exceptions (Inventory volume $4+ Million)
Network Administrator Internship
Visiting Nurses Association of Southeast Missouri
Summer 2014 (4 mos)
Aid Network Administrator with daily operations related to college course work.
Sales Associate
Walmart
2013 - 2015 (2 yrs 3 mos)
Responsible for providing excellent customer service, assisting customers in finding products, and answering their questions. Tasked with maintaining store cleanliness, organization, and stocking shelves. Play a key role in ensuring a pleasant shopping experience and is expected to have good product knowledge, communication skills, and the ability to work in a fast-paced retail environment.
Assistant Network Administrator
Kennett School District
Summer 2013 (4 mos)
Aid Network Administrator in daily operations. Set up Computer Labs and upgrade hardware and software.